This post contains graphics. If you cannot see the images, click here to view.
Last week, I walked in to the Apple store. It wasn't my first visit but I needed some help with my iPad and I'd booked an appointment at the Genius Bar. As usual, the store was filled with people and the steady hum of conversation. I'd only taken 4 steps inside before I was greeted, logged in for my appointment and moved along to the next assistant.
Friendly customer assistance
Someone has really thought through Apple customer assistance. Despite the throng of people, the service felt personal and I received friendly assistance via a well-organised support system.
Make a good impression
When a new family walks through the doors of your church or children's ministry area you have about 8 minutes to create a good impression. The entrance to the Apple store is clearly marked and their window displays are simple but eye-catching. In fact, I've often adapted their ideas for our children's ministry areas. How attractive are your entry areas? Families like to see areas that kid-friendly, bright and appealing. Like the Apple store signage, your children's ministry areas should also be clearly marked. I know this is difficult if your funds are limited, but it's amazing what can be achieved with a bit of creativity.
A simple welcome sign
Check out our faux blackboard Welcome sign. It's simply printed on A3 paper and laminated. Add a basic stand of dowel plus a base and you have an instant, attractive sign for your children's ministry area. Make a few of these and place them in strategic points to direct your visitors to the appropriate areas. Add a couple of arrows if needed. (You'll find a FREE pdf for this sign below that you can download and print.)
Helpful greeters
Although I knew the location of the Apple store, it was really helpful to have someone on hand to direct me to the area I needed in-store. Likewise, a team of helpful greeters at your church or ministry entryway ready to direct your visitors to the various ministry areas, sign-in locations and the restrooms can be really helpful. A friendly smile and welcome coupled with personal assistance can be a wonderful first impression for visiting families to your children's ministry.
Friendly customer assistance
Someone has really thought through Apple customer assistance. Despite the throng of people, the service felt personal and I received friendly assistance via a well-organised support system.
Make a good impression
When a new family walks through the doors of your church or children's ministry area you have about 8 minutes to create a good impression. The entrance to the Apple store is clearly marked and their window displays are simple but eye-catching. In fact, I've often adapted their ideas for our children's ministry areas. How attractive are your entry areas? Families like to see areas that kid-friendly, bright and appealing. Like the Apple store signage, your children's ministry areas should also be clearly marked. I know this is difficult if your funds are limited, but it's amazing what can be achieved with a bit of creativity.
A simple welcome sign
Check out our faux blackboard Welcome sign. It's simply printed on A3 paper and laminated. Add a basic stand of dowel plus a base and you have an instant, attractive sign for your children's ministry area. Make a few of these and place them in strategic points to direct your visitors to the appropriate areas. Add a couple of arrows if needed. (You'll find a FREE pdf for this sign below that you can download and print.)
Helpful greeters
Although I knew the location of the Apple store, it was really helpful to have someone on hand to direct me to the area I needed in-store. Likewise, a team of helpful greeters at your church or ministry entryway ready to direct your visitors to the various ministry areas, sign-in locations and the restrooms can be really helpful. A friendly smile and welcome coupled with personal assistance can be a wonderful first impression for visiting families to your children's ministry.
 | 
| ||
 |  |  |  |
RSS Feed
